Welcome to The Crumplehorn Inn & Mill, our historic pub set in the fishing village of Polperro. We hope you enjoy your stay with us, we are a small family run pub group and strive towards providing a friendly and efficient service. If we can help you in any way during your stay with us, please speak to a member of the team.
Parking - We have a small private car park that is for the use of guests of The Crumplehorn Inn & Mill. Each parking space is allocated to a room. The Crumplehorn Inn & Mill cannot be held responsible for any damage caused in this car park.
Breakfast - Served from 08:30 ‘til 09:30 and is available to residents only. A continental breakfast buffet can be found in the restaurant area of the pub. Please make us aware of any allergies or food intolerance you may have, when checking in or before breakfast.
Room servicing - In order to keep our room rates as reasonable as possible, we do not ‘service’ rooms.
WiFi - The best WiFi for residents is named Crumplehorn Garden, the password is Crumplehorninn.
Bar & restaurant - The pub is open from midday until approximately 10pm every day (except Christmas). Food is served from 12 midday to 3.30pm and from 5pm to 8.30pm; these times may vary depending upon the time of year. We have a wide range of food on our main menu as well as specials to choose from during the evening. Booking is recommended if you want to sit inside, to guarantee we can give you a table! If choosing to dine with us in the bar or restaurant, we strongly advise that you book a table at your earliest convenience. The pub can become extremely busy during the main holiday season and bank holidays. We have a wide range of soft drinks, as well as alcoholic beverages including real ale, fine Cornish lager, wine and bubbly!
Live music - During the summer months we offer live music during the week (weather permitting) in our beer garden which will be serviced by our outside bar.
Dogs - Dogs are very welcome at The Crumplehorn Inn & Mill, however we have a few housekeeping rules that we ask you to follow. Guests must use their own bedding for dogs. Dogs must be kept off furniture and beds at all times. Dogs must not be left in the room unattended at any time. Guests must take care to ensure their dogs do not bark excessively causing an annoyance to neighbouring accommodation units. Dogs must be kept on a lead at all times whilst in public areas. The Crumplehorn Inn & Mill reserves the right to raise or add charges for any damage caused or if extra cleaning is required. Vets: Calweton - 01503 263773, Luxstowe - 01579 342120
Check out - We ask that guests vacate their rooms by 10:15 on their departure date. Please remember to hand your key back to reception when you leave. If you are planning an early departure, please let us know if you won’t be attending breakfast.
Emergency procedures - The Crumplehorn Inn & Mill is fitted with a fully automatic alarm system which is triggered by smoke and heat. Any attempt to smoke in the accommodation will set off the fire alarms. Any person found to be smoking in a room will be asked to leave immediately, whilst forfeiting their right to any refund. The fire alarm is tested at 11am every Friday morning, it will sound several times with small interruptions. On hearing the fire alarm outside of this time, guests are requested to dress quickly, and report to the fire assembly point (the car park located over the road). Do not re-enter the building until instructed to do so by the emergency services or hotel management. The door handles in all rooms are designed with safety in mind - they will always appear unlocked from the inside when locked on the outside. This allows you to exit your rooms quickly, without having to find your keys.
Emergency numbers - If you need to call a doctor out of surgery hours, please call 111 to be redirected locally. Alternatively, call 999 in the event of an emergency.
Minor Injuries (Liskeard) - 01579 373500
A&E Derriford - 01752 202082 (24hrs)
Looe Pharmacy 01503 262243 Monday - Saturday 9am - 5:30pm Boots (Looe) Monday to Friday, 9am - 6pm Saturday 9am - 5:30pm Sunday - 10:30 - 4:30pm
Late Night Chemist (Bodmin, ASDA) - 01208 261808, Open Monday 8am - 11pm Tuesday - Friday 7am - 11pm, Saturday 7am - 10pm Sunday 10am - 4pm
Local Garages - M. Clark Motors - 01503 265511. Pelynt Garage - 01503 220369.
Local Taxis - Polperro Cars - 01503 804247 Chariots of Hire – 07930870149
Tourist information - We have a range of tourist and visitors’ information in reception. Alternatively, there is a Tourist Information Office located in the town of Looe nearby. If you are looking for any particular information regarding the local area or attractions, please ask a member of staff and they will do their best to help. Noteworthy attractions include; The Eden Project, St Michael’s Mount, The Lost Gardens of Heligan, The Minack Theatre, Tintagel Castle, Fistral Beach, Newquay Zoo Cornwall, Football Golf Polperro, Model Village, Mevagissey, Charlestown
Fire Alarm Tests - On Friday mornings between 11am & 2pm a test of the firealarm system will be carried out, there is no cause for concern & no action needs to be taken.
Emergency contact - Kathryn Williams, 07516499932